They simply need to provide an activation code- why is that so difficult? Heads up to other consumers- I believe they “bricked” my software from paid Pro to “free” (and therefore making you pay to upgrade) through the firewall (that you give permission to when you do the original install)- my advice remove this company’s firewall access after you pay and install this software! 10/21 complaint filed with the BBB but for some strange reason the BBB removed the text of this unresolved “answered” complaint prompting me to post here to alert other consumers. I refused since this was not the installed version when they “bricked” it to “free”and don’t download from non company links. Despite trying to resolve matter for several weeks even with assistance of BBB their “answered” solution was unchanged: to download an older 7.0 not the 8.0 Pro I had installed, via a link unassociated with their website. Request to speak with a manager was ignored. Despite over 10 emails with customer service with proof of PRO purchase being converted to “ free” this matter has not been resolved. Yet this year I refused, & asked that my PRO version be restored- refused. This has happened three times in the last three years literally forcing me to purchase this " major upgrade". IF you DO NOT pay for this “major update” they render your PRO PURCHASED software unusable with no PRO features. downloading videos) and then convert your PAID PRO software (without your permission) to “ free.” The "free" version has limited features. Downloads can be split across up to 10 threads, with on-the-fly granular control. ![]() Since 2018, this merchant sends out a yearly “ Major Update” that if you DO NOT purchase they remove your PURCHASED PRO features (e.g. As feature-packed as the free version is, the highly recommended 20 Pro upgrade elevates Folx 5 to a must-have. This software was purchased because: Advertised Lifetime use and no need to purchase anything else and the ability to view and download web videos in multiple formats. to enhance Folx GO and GO+ functional as it is performed in the Folx 5 Pro site version one. Company “bricks” software yearly forcing you upgradeįebruary 2018 I purchased the Elmedia Player PRO from.
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